Testimonials & Reviews
Professional Hearing Center
Audiologists and Hearing & Balance Experts located throughout the Kansas City Metropolitan Area
Professional Hearing Center always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 341 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Professional Hearing Center below, and as always, we would love to collect your feedback.
Dorothy X.
Submitted 11/19/24
I’ve always had a good experience, this time as well! Friendly, caring, & know what is needed to fix your problem.
Wayne W.
Submitted 11/18/24
Very good experience.
Gary M.
Submitted 11/17/24
Excellent service, as usual!
David S.
Submitted 11/13/24
I was having a big problem with one hearing aid and Kelly fixed it quickly and it is working great again. Multiple members of our family have worked with Kelly for years. The ability of her and her staff to resolve any issues that we have in a timely manner is one of the things that sets them apart from the experiences that many of our friends and acquaintances have with hearing aids from other sources. In addition, they are great people to work with and they really care about helping us all to hear better than we did when we walked in their door with hearing problems.
Deborah K.
Submitted 11/11/24
Excellent service, detailed testing, and we are very satisfied with Kelly Spiller and her advice.
Dorothy W.
Submitted 11/08/24
I came to Dr karan's office feeling absolutely horrible with vertigo after completing various tests I understand now my problem and and greatly relieved that Dr Carranza has assisted me and feeling 100% better no more vertigo
Deborah O.
Submitted 11/05/24
Dr. Spiller is always willing to help me with my hearing issues, big or small. I feel very comfortable explaining my hearing problems and she always finds a way to correct my problem. I would highly recommend Dr. Spiller. I have been her patient for many years. Debbie O.
Lloyd C.
Submitted 11/05/24
Couldn't be happier with Dr. Ralston! Has treated me like family and has helped me tremendously with my hearing issues!! Thank you so much for all of your help!
Melody D.
Submitted 11/02/24
Dr. Carranza was kind, thorough, listened, and explained everything so well!
Kathy B.
Submitted 11/01/24
Dr. Carranza was kind and very professional explaining the process of the tests she was administering.
I thank the office and Dr. Carranza for making my appointment so helpful
Christopher H.
Submitted 10/31/24
Wonderful doctor and staff
Thomas H.
Submitted 10/31/24
I had a very favorable experience with Dr. Carranza. She was very pleasant and explained everything that she was doing.
Kathy B.
Submitted 10/28/24
Thank you, Doctor Carranza, for your kindness and patience with me today. I appreciate the time you took to administer the tests and explain what you were doing. I feel better knowing exactly what is going on in my ears and the plan you have for me.
Yours,
Kathy Bozarth
Norman B.
Submitted 10/23/24
New patient but have worn hearing aids for 6 years. This is a great audiology office.
Dr Spiller knows her stuff and cares about her patients.. i saw her interact with 2 other patients, each was treated with dignity and respect.
My previous audiologist had given me wrong domes for my needs so those were replaced. Dr Spiller reprogrammed the hearing aids to align with my hearing loss then did a feedback test. I can hear again!!!! Audiologist makes all the difference.
Sarah B.
Submitted 10/22/24
Absolutely excellent.
I was lucky enough to have family advocating for me from nearly the beginning, and to get to Dr. Carranza as soon as I did.
It's less scary to know what IS going on and that there is treatment. The vHIT test is new and should be picked up by insurance companies ASAP. People are out here struggling due to poor navigational direction from their General Practitioner and ER. Thank God for the ENT, Carley Shaw for referring me in.
Teresa H.
Submitted 10/19/24
I came to Dr Carranza with very bad vertigo from Bppv and in 2 treatments it was fixed. She was very nice and knowledgeable. I highly recommend her to treat any kind of vertigo
Janet S.
Submitted 10/12/24
Personable, knowledgeable
Would use again
Mike F.
Submitted 10/05/24
Love this office! Had my follow up visit. They are SO attentive to your needs! Dr. Spiller made adjustments and showed me features on my hearing aids that I didn’t even know were available. Dr. Spiller is great, would highly recommend!!
Mary Jo S.
Submitted 09/30/24
The doctor was personable, but also professional. She was kind and caring and explained everything throughly!
Laura S.
Submitted 09/22/24
For years I have been struggling to get an answer to my vertigo spells. Dr. Carranza went above and beyond to find the problem. While my road to recovery so to speak is still to be traveled. I am very confident and comfortable with Dr. Carranza by my side.