Testimonials & Reviews
Professional Hearing Center
Audiologists and Hearing & Balance Experts located throughout the Kansas City Metropolitan Area
Professional Hearing Center always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 352 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Professional Hearing Center below, and as always, we would love to collect your feedback.
Kathy B.
Submitted 11/01/24
Dr. Carranza was kind and very professional explaining the process of the tests she was administering.
I thank the office and Dr. Carranza for making my appointment so helpful
Christopher H.
Submitted 10/31/24
Wonderful doctor and staff
Thomas H.
Submitted 10/31/24
I had a very favorable experience with Dr. Carranza. She was very pleasant and explained everything that she was doing.
Kathy B.
Submitted 10/28/24
Thank you, Doctor Carranza, for your kindness and patience with me today. I appreciate the time you took to administer the tests and explain what you were doing. I feel better knowing exactly what is going on in my ears and the plan you have for me.
Yours,
Kathy Bozarth
Norman B.
Submitted 10/23/24
New patient but have worn hearing aids for 6 years. This is a great audiology office.
Dr Spiller knows her stuff and cares about her patients.. i saw her interact with 2 other patients, each was treated with dignity and respect.
My previous audiologist had given me wrong domes for my needs so those were replaced. Dr Spiller reprogrammed the hearing aids to align with my hearing loss then did a feedback test. I can hear again!!!! Audiologist makes all the difference.
Sarah B.
Submitted 10/22/24
Absolutely excellent.
I was lucky enough to have family advocating for me from nearly the beginning, and to get to Dr. Carranza as soon as I did.
It's less scary to know what IS going on and that there is treatment. The vHIT test is new and should be picked up by insurance companies ASAP. People are out here struggling due to poor navigational direction from their General Practitioner and ER. Thank God for the ENT, Carley Shaw for referring me in.
Teresa H.
Submitted 10/19/24
I came to Dr Carranza with very bad vertigo from Bppv and in 2 treatments it was fixed. She was very nice and knowledgeable. I highly recommend her to treat any kind of vertigo
Janet S.
Submitted 10/12/24
Personable, knowledgeable
Would use again
Mike F.
Submitted 10/05/24
Love this office! Had my follow up visit. They are SO attentive to your needs! Dr. Spiller made adjustments and showed me features on my hearing aids that I didn’t even know were available. Dr. Spiller is great, would highly recommend!!
Mary Jo S.
Submitted 09/30/24
The doctor was personable, but also professional. She was kind and caring and explained everything throughly!
Laura S.
Submitted 09/22/24
For years I have been struggling to get an answer to my vertigo spells. Dr. Carranza went above and beyond to find the problem. While my road to recovery so to speak is still to be traveled. I am very confident and comfortable with Dr. Carranza by my side.
Marilyn C.
Submitted 09/11/24
Always very good service
Dennis P.
Submitted 09/04/24
Very knowledgeable and great personality.
Rick L.
Submitted 09/04/24
Dr. Spiller’s and office staff are awesome! They go above and beyond to help me and my 86 year old dad with our hearing aids and appointments. I highly recommend Dr. Spiller!!!
Barbara O.
Submitted 09/03/24
Dr K Spiller went beyond our expectations finding information and guidance to upgrade my hearing device. She is knowledgeable in the latest hearing technology and insurance qualifications. She is personable, eager to learn and will advocate for her patients the best quality in hearing care. My husband and I appreciate her genuine care for our needs. Barb O
Norman B.
Submitted 08/23/24
Very knowlegeable and helpful.
Puts patients first. Gets the best hearing aid for you and programs it for your needs.
Benjamin B.
Submitted 08/21/24
Very thorough. Answered all of my questions and felt very comfortable during the entire testing procedure. Highly recommend this provider.
Neusa F.
Submitted 08/15/24
She was very thorough and explained simply and effectively the tests she was about to conduct. I was very pleased
Michael L.
Submitted 08/15/24
Dr Carranza was extremely calming, insightful, and thorough throughout the process.
Robin S.
Submitted 08/15/24
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